Legal
Cookie Policy
Last updated October 16, 2026
Effective date: October 16, 2026. This policy explains the cookies and similar browser storage used on Norman Builders's website.
Your cookie choices
Analytics and advertising tools stay off until you click "Accept all" on the cookie banner or scroll the page while the banner is showing. Scrolling while the banner shows counts as accepting these tools. Use the "Cookie settings" link at the bottom of any page to switch analytics or advertising cookies off, or back on, at any time.
We do not respond to browser Do Not Track signals. We honor Global Privacy Control signals.
What we use and why
We use tools to protect and deliver the website, provide chat and maps, remember your cookie choices, measure visits, credit requests to marketing sources, and support advertising. Some tools use cookies. Others use localStorage or sessionStorage in your browser. The table below lists the providers, their purposes, and the cookies or storage identified for each tool.
| Tool | What it does | Cookies / storage (how long) | Links |
|---|---|---|---|
| Cloudflare Turnstile Cloudflare, Inc. | Checks that form submissions come from a person rather than an automated bot. | None found by our scan | Privacy policy |
| AQ website chat assistant AQ Marketing; replies are generated using Anthropic's AI service | Answers visitor questions in a chat window and, if the visitor chooses, collects contact and project details so the business can follow up. Chat messages and any details provided are kept by the business and its marketing agency, AQ Marketing, and sent to the business's CRM. | agency-chatbot:session:<site> local storage — Until you clear your browser storageagency-chatbot:attention-dismissed:<site> session storage — Until you close the browser tabagencyChatbot.muted local storage — Until you clear your browser storage | — |
| Pressable website hosting Automattic Inc. (Pressable) | Hosts the website; its servers process standard request data such as IP addresses in server logs. | None found by our scan | Privacy policy |
| Google Tag Manager Google LLC | Loads the website's other measurement and advertising tags from one place. It runs only after a visitor accepts, because the tags it loads can track activity for advertising. | None found by our scan | Privacy policy |
| Google Maps embed Google LLC | Shows an interactive map on some pages; your browser loads it from Google, which receives your IP address and may set its own cookies. | None found by our scan Google may set its own cookies when the map loads. | Privacy policy |
| Visitor identification service (provider not publicly identified) Provider of the sitedataprocessing.com, id-visitors.com and processwebsitedata.com services | Tries to identify otherwise anonymous website visitors by matching their browser to identity data held by partner networks. | vv_session_id cookie — not verifiedvv_visitor_id cookie — not verifiedtuid cookie — not verified | — |
| Gauges website statistics Gauges (provided with Pressable hosting) | Counts page views for hosting-level traffic statistics. | None found by our scan | — |
| AQ marketing attribution cookie AQ Marketing (first party) | Remembers which ad or campaign link brought you to the site (from the page address) so form submissions can be credited to the right source. | aq_trk cookie — 90 days | — |
| Anthropic API Anthropic, PBC | Generates the chat assistant's replies from the messages you type. | None found by our scan | Privacy policy |
| LeadConnector (HighLevel) CRM HighLevel, Inc. (LeadConnector) | Our customer relationship management (CRM) system. Contact form and chat details are stored here so we can respond. Any HighLevel widget on the site (for example a booking or audit form) also runs on it. | None found by our scan | Privacy policy |
| Google Analytics 4 Google LLC | Measures how visitors find and use the website (pages viewed, approximate location, device and browser type) so we can improve it. | _ga cookie — 2 years (typical; not measured on this site)_ga_G8J3V4WKVY cookie — not verified | Privacy policy Opt out |
| LiveIntent identity network LiveIntent, Inc. | Identity-resolution network loaded by the visitor identification service; links browsers to identifiers used for advertising. | _li_dcdm_c cookie — not verified_lc2_fpi cookie — not verified_lc2_fpi_js cookie — not verified_li_duid local storage — not verifiedlidid cookie — 2 years (typical; not measured on this site) | Privacy policy |
| Google advertising features (via Google Analytics) Google LLC | Google Analytics sends data to Google's advertising service (DoubleClick), which Google can use for advertising reporting and to recognize visitors across sites and devices. | None found by our scan | Privacy policy |
| Jetpack Stats Automattic Inc. | Counts visits and page views so we can see how the website is used. | None found by our scan | Privacy policy |
| Image, file and code hosting outside image, storage and code-library services (for example Unsplash, Pexels, Amazon S3, Google Cloud Storage, jsDelivr) | Some images, files and code libraries on the website are loaded from outside services, which receive your IP address and browser details. | None found by our scan | — |
| Google Ads conversion tracking Google LLC | Measures which Google ads lead to calls, form requests or visits, and lets Google show our ads to people who visited this site. | _gcl_au cookie — not verifiedIDE cookie — not verified_gcl_ls local storage — not verified | Privacy policy |
| Cloudflare security and delivery Cloudflare, Inc. | Protects the website and its forms from attacks and automated bots and helps deliver pages quickly. Cloudflare receives your IP address and browser details. | __cf_bm cookie — session (typical; not measured on this site) | Privacy policy |
| HighLevel call tracking and visit attribution HighLevel, Inc. (LeadConnector) | Shows a tracking phone number and records how you reached the website (pages, ads or sources), so we can tell which marketing leads to calls and requests. | type_<id> cookie — not verifiedpool_id_<id> cookie — not verifiedin_progress_pool_id_<id> cookie — not verifiedpoolId_<id> cookie — not verifiedcount_<id> cookie — not verifiedsession_id_<id> cookie — not verifiedv2_history_<id> local storage — not verified_np_<id> local storage — not verifiedv2_session_history_<id> local storage — not verifiedv2_contact_session_<id>_session_id local storage — not verifiedv3_first_session_event_<id> local storage — not verified | Privacy policy |
| Cookie consent banner (part of this website) AQ Marketing (first party; no outside company involved) | Remembers the cookie choices you make on this site. If you allow analytics, your browser may also send this site, at most once a day, a list of the names of the cookies and similar storage it holds for this site — never their contents. The list is not stored with anything that identifies you, and it is used only to keep this Cookie Policy accurate. | aq_consent cookie — 180 daysaq_consent_report local storage — Until you clear your browser storage or withdraw analytics consent | — |
Tracking across other websites
Yes. Third parties may collect personal information about your online activities over time and across different websites when you use this website. We use visitor identification and identity-resolution tools, and we share data for targeted advertising. The visitor identification service, LiveIntent, Google advertising features, and Google Ads collect activity across other websites.
Embedded content
Some pages include content embedded from other services, such as videos, maps, social media posts or reviews. Loading this content sends request information, such as your IP address and browser information, to its provider. The provider may use cookies or browser storage. Embedded content operates separately from the optional analytics and advertising controls. For example, Google receives your IP address when an embedded Google map loads and may set its own cookies.
How long browser storage lasts
- The aq_trk marketing attribution cookie lasts 90 days. The aq_consent cookie remembers your cookie choices for 180 days.
- The Google Analytics _ga cookie and LiveIntent lidid cookie last two years. Cloudflare's __cf_bm cookie lasts for a session.
- The chat assistant's session and mute preferences in localStorage remain until you clear your browser storage. Its attention-dismissal setting in sessionStorage remains until you close the browser tab.
- The aq_consent_report entry in localStorage remains until you clear your browser storage or withdraw analytics consent.
- Lifetimes for storage marked "not verified" in the table have not been verified.
You can remove the chat assistant's localStorage entries by clearing your browser storage. You can also remove aq_consent_report by clearing your browser storage or withdrawing analytics consent through Cookie settings.
If you allow analytics, your browser may send this website a list of the names of cookies and similar storage it holds for this website, at most once a day. It does not send their contents. The list is not stored with anything that identifies you and is used only to keep this Cookie Policy accurate.
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