From the first time we met with Ryan Norman, we knew he was the builder we wanted to work with. His calm, relaxed demeanor in talking through all the details in preparation for signing the contract inspired confidence. From the first day of the job it was clear that everyone in his crew was on the same page, and work never stopped from October 1st thru the end of the job six months later. Keep in mind that through the last two and a half months of the job, the men had to sometimes shovel or blow snow out of the way before they could even get into the house to work. This was not an easy job for Ryan’s crew. Our house is 120 years old, and once the walls were opened up there were many obstacles to be negotiated to meet the design specifications. Never once did they try to talk us out of something we wanted in our design in favor of taking a short cut that would make the work easier for them. We ended up with exactly what our designer drew up, with some recommendations from Dale on how to make things work even better. I might add that we were could not have been easy clients to work with. We had several add-ons that were not in the original contract. Every time we approached Ryan and Dale with another request — tearing out a fireplace and rebuilding it on the fly, adding small improvements to other rooms –they were perfectly professional, and put up with a lot of requests from us, and also some bull from a contractor we wanted to go with before we finally found someone who could do the job right and coordinate well with Ryan’s crew. We used more than one sub-contractor chosen by ourselves. Ryan and his people communicated and worked well with whoever came on the job. Ryan’s own subs, especially his plumber and electrician and tile person, did an excellent job. It was clear that each of them took pride in their work. This was our first experience with a renovation, and it was difficult to give our house over to someone and trust that it would turn out alright. In fact it turned out better than we imagined. I don’t know if the workmanship can be matched anywhere. We highly recommend Norman Builders for whatever you have planned. The job will get done right.

We were introduced to Ryan Norman by friends in Newmarket New Hampshire where we had bought our new home. They had used Ryan for work on their home and were really pleased. We could see from their house that his work was top quality. Ryan’s bid for our remodel was concise, detailed, and reasonable. This was a large job that included gutting bathrooms, putting on an addition, an entire new roof, and painting inside and out. There was excavating, electrical, and plumbing involved. Ryan was patient and thorough during all the months of our work. He was responsive to all of our questions and changes. Furthermore, his crews were outstanding. Really great guys. Polite and expert. And Ryan’s follow-up during the entire finishing was extremely helpful. We would highly recommend Ryan and his company.

From the very beginning, Ryan was upfront about costs and responsibilities of all parties. When Ryan asked to begin the project a week later than originally planned, we were nervous, but he assured us that he would still be able to finish the project that was slotted for eight weeks in seven, and he did just that.
Ryan’s father, Dale, did the majority of the carpentry work, and did an excellent job at that. All of the subcontractors (plumbing, electrical, flooring) were on time, courteous, and did professional work. The only cost overruns we experienced were small and outside the scope of our original agreement.
Ryan was always easy to reach if we had a question, and he performed excellent work for us. We are planning on renovating our bathroom in the next few years, and we will definitely hope to use Ryan and co. again.