When the town building inspector voluntarily starts to praise the quality of the work you know that it is good. Ryan Norman was polite, honest and professional. It was evident that both his crew and the subcontractors enjoyed working with the company. Renovation of a 67 year old house is never without glitches, but problems were solved with clear explanations of what needed to be done. It is not easy to have people working in your house from April to September, but we were kept informed as to what was happening when, the crews were generally on time, and everyone was nice and appropriate around a child.
The project went extremely well and surpassed all my expectations in every regard. The project started exactly when scheduled. Once the work began, the project ran very smoothly. The team members were all very professional, skilled craftsmen and were punctual without fail. I was always kept informed of scheduling changes ahead of time and advised of any unavoidable delays or issues. Any unforeseen issues that came up were quickly and efficiently managed and resolved. Any changes I chose to incorporate into the design plan along the way were handled seamlessly. My home was treated respectfully and always left clean. The workmanship on the stone tile work was superb. The finished carpentry work was done beautifully. The final result was all I had hoped for and more. I have had a number a projects of similar scope done over the years at various homes I have owned and I can honestly say this was the single best experience I have ever had on such a project. Norman Builders is a very well run business. If you are lucky enough to have them do your next project you will not be disappointed. Thank you, Ryan!
From first contact for quote to the last day of the project, Ryan’s professionalism, responsiveness, and organization surpassed my expectations. Our project included significant structural work, framing, roofing, plumbing, HVAC, sewer/excavation, tile, windows, and finish work, and the quality of all of Ryan’s subs was outstanding. The project was finished ahead of schedule, on budget, and we are enjoying our new space immensely. This was a massive and disruptive project for us. With two little kids we needed to move out of our house for 4 months. But Ryan’s communication throughout the project kept us informed of what was happening, what was going to happen next, and decisions we needed to make to keep the project on track. Our ability to text or call Ryan at any time and expect a response very quickly kept us at ease that he was in control and on track. I could not have imagined that it could have gone any better. I would use Ryan again in a heartbeat.