Having lived through some real home-improvement nightmares in the past, we were very nervous about beginning another project, especially one of this scale. Impressed by the Angie’s List reviews raving about Norman Builders, we decided to give them a try, and we’re so pleased that we did! When I first met with Ryan to discuss the project, he immediately set my mind at ease. He was personable, knowledgeable, and optimistic that our bathroom visions could become reality. (I wasn’t sure whether the master bath expansion and plumbing relocation were even physically possible.) Throughout the project, Ryan kept us up to date with the process and what to expect. He always responded immediately to texts, emails, and phone calls whenever I had any questions. Ryan was able to point us in the right direction to select cabinetry, tiles, granite counter tops, mirrors, shower doors, and plumbing supplies. Every single vendor we met and worked with per Ryan’s recommendation proved to be very helpful, professional, and courteous. It was not uncommon to hear “Norman Builders? They’re excellent!” after telling a vendor who we were working with. Additionally, the plumbers, painters, electrician, granite installers, and mirror installers were all top notch. The bulk of the work was performed by Dale and Lance, who arrived on time every single day. Their work ethic and meticulous attention to detail are beyond compare. Lance is an artist with tile! They were both wonderful to work with, and a pleasure to have in our home. They built us three gorgeous bathrooms that we will enjoy for many years to come!
A note about the cost of the project… the figure posted above included ALL expenses. We chose to upgrade in several areas, such as the addition of body sprays in the master, an air-jet tub in the common bath, and higher-end cabinetry. Ryan’s estimate for labor costs was about $30,000. He also provided an allowance budget to give us an idea of what the total project would cost. While our upgrade choices caused us to go over the original “budget”, Ryan did not exceed his labor estimate. We wholeheartedly recommend Norman Builders, and will look forward to our next home improvement project!

We received a quote soon after letting Ryan know what we were interested in having done. The quote was similar to what we had expected and the projects we had agreed on came in on budget. We added and adjusted a few things and they were very accommodating to our requests.
They started work around the estimated time we were given and they completed the project before the deadline. For insurance purposes we had a needed deadline and Norman Builders was great about making sure it was met.
The materials they used were good quality and their workmanship was excellent.
We would definitely recommend Norman Builders and we would use them again on future projects.

Norman Builders began our project at the end of June 2014 and completed the work at the beginning of November 2014. We were very impressed with Ryan’s professionalism and project management. For the most part, Ryan kept the project on schedule and finished within the estimated time frame. For a project of our size, there were very few issues and when an issue arose, Ryan addressed it immediately.. In one case, it appeared that the duct work for a split heating system would have to be installed on the interior wall rather than the exterior wall. Ryan met with the plumbing subcontractor and found a way to install the duct work on the exterior wall.to our satisfaction. Ryan’s willingness to consider alternative options as well as the fair and reasonable estimate for the project was one of the many reasons we decided to hire him for the job. As with all jobs, there were a number of changes and
add ons and we believe Ryan always gave us a reasonable price. We never had any problems with communication-Ryan was very quick to respond to any communications whether by phone email or text. As has been stated in prior reviews, Ryan’s sub contractors were excellent and did quality work. Most have worked for him for many years and you got the impression that they enjoyed working for him because he he was great to work with. A major renovation obviously causes disruption and inconvenience, but we think it went as well as it possibly could under Ryan’s supervision. Overall Norman builders did a great job and we are so happy with our beautiful new space. We would not hesitate to recommend Norman Builders and would certainly consider them for future projects. In fact, Norman Builders will be replacing our front door when the weather is warmer.